Privacy Policy

Introduction

We, KAT, operate the website www.kat.ae and any related websites, mobile applications, or digital services (collectively referred to as the “Platform” or “Services”), in accordance with the laws of the United Arab Emirates.

We respect your privacy and are committed to protecting the personal data collected from you when you access or use our Platform and Services, including any communication, content, marketing activities, or social media features associated with the Platform.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data, whether collected directly from you or from other sources, in connection with your use of the Platform.
By using the Platform, you agree to the collection and processing of your personal data in accordance with this Privacy Policy.

References to “User”, “you”, or “your” refer to you as an individual or a legal entity, as applicable.

The Platform may contain links to third-party websites, plugins, or applications. We do not control such third-party websites and are not responsible for their privacy practices. We encourage you to review their privacy policies when you leave our Platform.

1. Children’s Data

Our Platform is not intended for individuals who have not reached the legal age of majority under applicable UAE laws.
We do not knowingly collect personal data from children. If you are a parent or legal guardian and believe that your child has provided us with personal data, please contact us immediately.

2. Personal Data We Collect

We collect personal data to provide, operate, and improve our Platform and Services. “Personal Data” means any information that identifies or can reasonably be used to identify an individual, directly or indirectly. It does not include anonymized data.

We may collect and process the following categories of personal data:

Identity Data
Such as first name, last name, username, gender, nationality, and date of birth (if applicable).

Contact Data
Including email address, phone number, and physical or delivery address.

Transaction Data
Including payment details, billing information, purchase history, refunds, and products or services purchased through the Platform.

Technical Data
Including IP address, login data, browser type and version, operating system, device type, time zone settings, mobile application version, and cookie data.

Account and Profile Data
Including username, password, preferences, interests, feedback, comments, and preferred language.

Usage Data
Information about how you interact with the Platform, pages visited, and time spent on the Platform.

Marketing and Communication Data
Including your preferences in receiving marketing communications from us or third parties.

We may also collect, use, and share aggregated or statistical data for analytical purposes. Such data does not directly or indirectly reveal your identity.

3. How We Collect Your Personal Data

We collect personal data through the following methods:

Directly from you, when you:

  • Register or create an account

  • Place orders or use our Services

  • Contact us via email, phone, or contact forms

  • Participate in promotions, surveys, or competitions

  • Submit reviews, feedback, or support requests

Indirectly, from:

  • Payment service providers

  • Shipping and logistics partners

  • Marketing and analytics providers

  • Social media platforms when you interact with us

Automatically, through:

  • Cookies and similar tracking technologies

  • Server logs and analytics tools

You may control cookies through your browser settings. Disabling cookies may affect the functionality of the Platform.

4. Purposes for Collecting Personal Data

We use your personal data for the following purposes:

  • To provide and manage our Services

  • To process transactions and payments

  • To communicate with you regarding your account or orders

  • To personalize your experience and content

  • To send service-related notifications and offers (with your consent)

  • To comply with legal and regulatory obligations

  • To prevent fraud, misuse, and security incidents

  • To analyze performance and improve our Platform

5. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests

  • Your consent, particularly for marketing communications

You may withdraw your consent at any time.

6. Sharing of Personal Data

We do not sell your personal data.
We may share your personal data with:

  • Trusted service providers (payment processing, shipping, hosting, marketing, analytics)

  • Government authorities when required by law

  • Third parties in the event of a merger, acquisition, or sale of assets

All third parties are required to protect your personal data and use it only for specified purposes.

7. Data Storage and Retention

Your personal data may be stored and processed by our employees or authorized service providers.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

In some cases, we may anonymize your personal data for research or statistical purposes, in which case we may use such data indefinitely.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption and secure data transmission

  • Firewalls and access controls

  • Restricted access to authorized personnel

However, no method of transmission over the internet is completely secure.

9. Your Rights

Subject to applicable laws, you have the right to:

  • Request access to your personal data

  • Request correction or updating of your data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Object to certain types of data processing

To exercise your rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective once posted on the Platform.
Your continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: support@kat.ae
🌐 Website: www.kat.ae